Student Grievance Redressal Committee (SGRC)

Purpose

The Student Grievance Redressal Committee (SGRC) receives, examines and resolves grievances of students relating to admission, academics, evaluation, fees, facilities and campus services, in line with the UGC (Redress of Grievances of Students) Regulations. Unresolved matters are escalated to the University Ombudsperson.

Key Responsibilities

• • Receive and register student grievances through official channels
• • Examine each grievance and give the student a hearing
• • Recommend time-bound resolution to the competent authority
• • Escalate unresolved grievances to the Ombudsperson
• • Maintain confidentiality and protection against victimisation